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 IX^cube

Traditional Operational Support Systems (OSS) such as trouble ticket systems, helpdesks, change management systems, network management, network provisioning, security management and log management solutions claim powerful reporting solutions, but only report on their own data.  IX^cube is a breakthrough desktop OnLine Analytical Processing (OLAP) tool which makes full use of MidGuard data and through OSSCA can integrate data stored in helpdesk and other Operational Support Systems.  

We think multi-dimensionally, by presenting data for multi-dimensional analysis IX^cube can support service improvement and service management and can underpin the implementation of best practice such as ITIL.  By combining multiple operational support data sources, IX^cube can provide unparalleled correlation between events occurring throughout your infrastructure. IX^cube provides the slice and dice and drill down capabilities of an expensive Executive Information System in your web-browser.

IX^cube also enhances the reporting power of MidGuard and includes Filtering and Sorting capabilities, top-x reports and the ability to save and retrieve favourite views.  IX^cube provides desktop integration allowing the export of OSS data to most desktop applications for reporting or further analysis .